Building Emotional Intelligence oleh Thi Tamara
Ringkasan
Emotional intelligence has four key skills that align to two competencies, personal and social competence. Unlike IQ, which tends to remain fixed throughout a person's lifetime, Emotional Intelligence can be improved over time.
The key skills for building your EQ and improving your ability to manage emotions and connect with others are; Self-awareness - Self-management - Social awareness - Relationship Management.
Discover how you can manage your emotions, and positively influence yourself and others.
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