Emotional Intelligence Skills oleh Lila Santoro

Emotional Intelligence Skills offers a practical roadmap to mastering emotional intelligence (EQ), which is increasingly vital for success. The book emphasizes that EQ isn't an innate trait but a learnable skill, challenging the idea that some are naturally gifted with it. Readers will explore how understanding and managing emotions effectively, combined with social awareness, can unlock better communication, conflict resolution, and leadership abilities.

The book uniquely blends research-backed theories with practical exercises, enabling immediate application of learned concepts. The book progresses through stages, starting with self-assessment and exploring emotional triggers to foster self-awareness.

It then introduces techniques for regulating emotional responses and managing stress, crucial for personal growth. Finally, it offers strategies for building empathy, improving communication, and resolving conflicts constructively, all essential for enhancing interpersonal relationships. By mastering these emotional skills, readers can positively impact both their personal and professional lives.