A formula for creating a work environment that yields success for you, your people and your organization. This book is for Managers, Leaders, Supervisors, Business Owners, and for those who are in charge of just a few people. Have you ever thought about what it would be like if all the people you are in charge of came to work every day performing their work with enthusiasm, an attitude and desire to do great work, a desire to constantly look for ways to make improvements in their work, and have very little to complain about? The answer is creating the right work environment. We think we can motivate people to make this happen. We may be able to motivate some of the people some of the time but can we motivate most of the people most of the time? Will they stay motivated? Let me suggest that we can’t motivate most of the people most of the time. But we can create an environment that motivates most of the people most of the time. You can do this by developing a professional working relationship with your people through true leadership and communication, true empowerment, documented best practice standards and procedures, reducing the need to handle people problems, establishing an environment that solves problems, and practice continuous improvement. I know this is easier said than done; but, I suggest if you know how you can do all these and it can become a way of life for you.